Refund Policy
KAVORELL accepts eligible returns within 30 days of delivery.
Return Eligibility
To qualify for a return, items must be unused, unworn, and in original condition with packaging, tags, dust bags, and accessories included. Items showing wear, damage, stains, odors, or missing accessories may be refused or partially refunded.
How To Start A Return
To start a return, contact us at kavorell@outlook.com with your order number and the reason for return. We will review your request and provide return instructions. If the return is approved, customers must contact us to receive the return label or return instructions before sending anything back.
Please do not send returns to the registered business address. KAVORELL does not currently publish a public return warehouse address because return destinations depend on the order and return case. The correct return address or label must be obtained from customer support.
Return Shipping
Return shipping instructions will be provided by customer support. If the return is due to a defective, incorrect, or damaged item, contact us with photos so we can review the issue and advise the correct solution.
Refunds
After we receive and inspect an approved return, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank or payment provider may require additional time to post the refund.
Exchanges
For exchanges, contact customer support first. We will confirm availability and advise the correct return or replacement process.
Contact
For return or refund support, email kavorell@outlook.com.